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Terms & Conditions

This Terms and Conditions (these “Terms”) govern your access to and use of the Growth Grid Academy Website at [url] (the “Website”), with its principal place of business at [ADDRESS] (“Growth Grid Academy”, “we”, “us”, or “our”). By accessing the Website or submitting any form on the Website, you (“User” or “you”) agree to these Terms. If you do not agree, do not use the Website.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR ACCESSING ANY SERVICES OFFERED BY GROWTH GRID ACADEMY. BY ACCESSING OR USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THESE TERMS AND CONDITIONS IN THEIR ENTIRETY. IF YOU DO NOT AGREE, PLEASE DISCONTINUE USE OF THIS WEBSITE IMMEDIATELY.

1. DEFINITIONS

In these Terms and Conditions, unless the context otherwise requires:

  • “Academy,” “We,” “Us,” or “Our” means Growth Grid Academy, a proprietorship/entity registered and operating from Whitefield, Bangalore, Karnataka, India.
  • “Website” means the official website of Growth Grid Academy [MENTION URL].
  • “User,” “You,” or “Your” refers to any individual or entity accessing or using this Website.
  • “Services” means all training, coaching, workshop, consulting, and related programs offered by the Academy, whether delivered online, in person, or in a hybrid mode.
  • “Content” includes all text, graphics, logos, images, audio-visual material, blog posts, course material, assessments, and other information published on this Website.
  • “Applicable Laws” means the laws of the Republic of India, including but not limited to the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the Indian Contract Act, 1872, and all rules and regulations framed thereunder, as amended from time to time.

2. ACCEPTANCE OF TERMS

2.1 These Terms and Conditions constitute a legally binding agreement between You and Growth Grid Academy governing Your access to and use of the Website and Services.

2.2 By accessing this Website, submitting an enquiry form, or engaging Our Services, You confirm that:

  • You are at least 18 years of age or have the legal capacity to enter into a binding contract;
  • You have read, understood, and agree to be bound by these Terms and Conditions and Our Privacy Policy; and
  • Where You are accessing on behalf of a legal entity, You are duly authorised to bind such entity to these Terms.

3. DESCRIPTION OF SERVICES

3.1 Growth Grid Academy offers the following categories of training and development programs:

  • Corporate Workshops and Team Interventions
  • Virtual Training Programs
  • Classroom / In-Person Sessions
  • Executive Coaching and Leadership Development
  • Train-the-Trainer Programs
  • Employee Development Programs
  • Assessment-Based Learning Programs
  • Customised Learning Journeys

3.2 Services are delivered across India and the United Arab Emirates, in online, in-person, and hybrid formats as agreed with the client.

3.3 The specific scope, objectives, agenda, duration, participant count, and mode of delivery of any engagement shall be set out in a Proposal, Statement of Work, or email confirmation mutually agreed between the parties.

4. ENQUIRY

4.1 Users may submit an enquiry or booking request through the contact form available on the Website.

4.2 Submission of an enquiry does not constitute a confirmed booking. A booking shall be deemed confirmed only upon issuance of a written confirmation or invoice by the Academy and receipt of the applicable advance payment.

4.3 The Academy reserves the right to accept or decline any enquiry at its sole discretion.

4.4 Users represent and warrant that all information submitted through the Website is accurate, complete, and not misleading. Growth Grid Academy reserves the right to reject enquiries containing inaccurate, fraudulent, or incomplete information.

5. FEES AND PAYMENT

5.1 Payments made through the Website shall be processed through independent third-party payment gateway service providers. Growth Grid Academy does not store, process, or have access to Users’ complete payment card information.

5.2 Users acknowledge that payment transactions are subject to the terms, conditions, privacy policies, and security practices of the relevant payment gateway provider.

5.3 Growth Grid Academy shall not be responsible for any payment processing errors, unauthorized transactions, banking failures, network disruptions, chargebacks, or technical issues attributable to third-party payment service providers.

5.4 All payment obligations, fee structures, invoices, refunds, cancellations, and commercial arrangements relating to Services shall be governed by the applicable proposal, quotation, service agreement, statement of work, invoice, or other written agreement entered into between Growth Grid Academy and the client.

6. CANCELLATION AND RESCHEDULING POLICY

6.1 Cancellation: Cancellations of confirmed engagements shall not be permitted. All advance payments made are non-refundable.

6.2 Rescheduling: Each confirmed engagement may be rescheduled on one (1) occasion, subject to the availability of the assigned trainer. Any rescheduling request must be communicated in writing to the Academy with a minimum notice period of seven (7) business days prior to the scheduled date.

6.3 The Academy reserves the right to reschedule or cancel any session in the event of force majeure circumstances (as defined in Clause 10 below) or other exceptional circumstances, without liability to the client.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Ownership: All training materials, course content, methodologies, frameworks, tools, assessments, worksheets, presentations, and any other materials developed or used by Growth Grid Academy in the delivery of Services (collectively, “Training Materials”) shall remain the exclusive intellectual property of the Academy.

7.2 Limited Licence: Participants are granted a limited, non-exclusive, non-transferable licence to use Training Materials solely for their personal learning and internal business purposes. This licence does not permit reproduction, redistribution, publication, sale, sublicensing, or commercial exploitation of Training Materials in any form.

7.3 Website Content: All Content published on this Website, including but not limited to blog articles, written materials, and multimedia content, is protected by applicable copyright and intellectual property laws. Users are expressly prohibited from copying, reproducing, distributing, publishing, or presenting Website Content as their own without prior written consent of the Academy.

7.4 Recording Prohibition: Recording of any training session—whether by audio, video, screen capture, or any other means—is strictly prohibited without the prior written consent of the Academy.

7.5 Where Users voluntarily provide testimonials, reviews, feedback, photographs, or success stories, Growth Grid Academy may use such content for promotional, educational, and marketing purposes unless the User expressly requests otherwise in writing.

8. DISCLAIMER

8.1 The information, articles, blogs, insights, training materials, resources, and content available on the Website are provided for general informational and educational purposes only and shall not be construed as professional, business, legal, financial, employment, or psychological advice. Users should seek independent professional advice before acting upon any information available on the Website.

9. NO GUARANTEE

9.1 Training, coaching, and development outcomes are influenced by multiple factors, including but not limited to participant engagement and motivation, organisational support, individual application of learning, and broader contextual factors beyond the Academy’s control.

9.2 Accordingly, Growth Grid Academy makes no representation, warranty, or guarantee of any specific business, career, financial, or professional outcome arising from participation in any of its programs.

10. FORCE MAJEURE

10.1 Neither party shall be liable for any delay or failure to perform its obligations under any engagement to the extent that such delay or failure arises from circumstances beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, epidemics, pandemics, governmental orders, civil unrest, strikes, or disruptions to technology infrastructure.

10.2 The affected party shall promptly notify the other party upon becoming aware of a force majeure event and shall use commercially reasonable efforts to mitigate its impact.

11. LIMITATION OF LIABILITY

11.1 To the fullest extent permissible under Applicable Laws, Growth Grid Academy shall not be liable for any indirect, incidental, special, consequential, punitive, or economic loss, loss of revenue, loss of data, loss of business opportunity, or other intangible loss arising out of or in connection with the use of this Website or the delivery of Services.

11.2 In any event, the total aggregate liability of the Academy to any party shall not exceed the fees actually paid by that party to the Academy in respect of the specific engagement giving rise to the claim.

11.3 Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

12. THIRD-PARTY WEBSITES AND LINKS

12.1 This Website may contain hyperlinks to external third-party websites. Such links are provided solely for informational convenience and do not constitute an endorsement or recommendation by the Academy.

12.2 The Academy assumes no responsibility for the content, accuracy, privacy practices, or availability of third-party websites. Access to and use of third-party websites is entirely at the User’s own risk.

13. PROHIBITED USES OF THE WEBSITE

Users shall not, directly or indirectly:

  • a. Copy, reproduce, republish, distribute, modify, adapt, translate, create derivative works from, display, transmit, sell, license, or otherwise exploit any Content available on the Website, including blogs, articles, training materials, graphics, videos, presentations, frameworks, methodologies, and other intellectual property, without the prior written consent of Growth Grid Academy;
  • b. Present, publish, or claim any Content available on the Website as their own work or intellectual property;
  • c. Use the Website or any Content for unlawful, fraudulent, deceptive, harmful, defamatory, obscene, offensive, abusive, discriminatory, or otherwise objectionable purposes;
  • d. Use the Website in any manner that violates any applicable law, regulation, governmental order, or third-party rights;
  • e. Attempt to gain unauthorized access to any part of the Website, servers, databases, systems, networks, user accounts, or information connected with the Website;
  • f. Introduce, transmit, upload, distribute, or otherwise make available any virus, malware, spyware, ransomware, Trojan horse, worm, malicious code, or any other technology intended to damage, interfere with, intercept, or gain unauthorized access to any system or data;
  • g. Interfere with, disrupt, overload, impair, or compromise the operation, security, functionality, or availability of the Website or any associated infrastructure;
  • h. Scrape, crawl, harvest, extract, collect, mine, monitor, index, mirror, download, or otherwise obtain data, content, contact information, or materials from the Website through automated means, bots, scripts, artificial intelligence tools, data extraction technologies, or manual methods without prior written authorization;
  • i. Use any artificial intelligence, machine learning, large language model, generative AI system, or similar technology to train, develop, improve, benchmark, or create competing products or services using any Content available on the Website;
  • j. Circumvent, disable, interfere with, or otherwise compromise any security measures, access controls, authentication systems, or technological protections implemented on the Website;
  • k. Impersonate any person, entity, employee, representative, or affiliate of Growth Grid Academy, or misrepresent any affiliation with the Academy;
  • l. Submit false, misleading, inaccurate, incomplete, or fraudulent information through any enquiry form, registration form, booking form, or other communication channel available on the Website;
  • m. Use the Website to send unsolicited communications, spam, promotional materials, chain letters, bulk messages, or any other unauthorized commercial communications;
  • n. Upload, transmit, or distribute any material that infringes or violates the intellectual property rights, privacy rights, publicity rights, confidentiality obligations, or other legal rights of any person or entity;
  • o. Use the Website in a manner that could damage the reputation, goodwill, business interests, systems, personnel, clients, or operations of Growth Grid Academy;
  • p. Reverse engineer, decompile, disassemble, attempt to derive source code from, or otherwise seek to discover the underlying technology, software, systems, or architecture of the Website;
  • q. Use the Website for competitive intelligence gathering, benchmarking, market analysis, business development activities, or any purpose intended to compete with the Academy without prior written consent.

Growth Grid Academy reserves the right to restrict, suspend, terminate, or block access to the Website and pursue any legal or equitable remedies available under applicable law against any person who violates this Clause.

14. MODIFICATION OF TERMS

14.1 The Academy reserves the right to amend, update, or modify these Terms and Conditions at any time at its sole discretion. Any such amendments shall be effective from the date of publication on the Website.

14.2 Continued use of the Website or the Services following the publication of any modification constitutes Your acceptance of the revised Terms. Users are encouraged to review these Terms periodically.

15. GOVERNING LAW AND JURISDICTION

15.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of India.

15.2 Subject to the arbitration clause below, the courts of competent jurisdiction in Bengaluru, Karnataka shall have exclusive jurisdiction to adjudicate any dispute arising out of or in connection with these Terms.

15.3 Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The seat of arbitration shall be Bengaluru. The proceedings shall be conducted in the English language.

16. SEVERABILITY

If any provision of these Terms and Conditions is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.

17. ENTIRE AGREEMENT

These Terms and Conditions, together with the Privacy Policy and any applicable Proposal or Statement of Work, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, representations, and understandings.

18. CONTACT INFORMATION

For any queries, concerns, or notices under these Terms, please contact:

Growth Grid Academy
Whitefield, Bangalore, Karnataka, India
Email: info@growthgridacademy.com